Shanlian data solution Center service introduction

As the core area of the solution demonstration center, the data center plays a pivotal role. The cabinet houses servers, switches, storage devices, and firewalls. It has been deployed in the four fields of computing, storage, network and security. The installed desktop cloud, hyperconvergence and other applications can provide users with scenario setup and testing before delivery to ensure the smooth landing of projects.

Service population

VIP customer
Business partner
Dell Sales and DCS team

Main service content introduction

1. Offline marketing activities
2. Customer online and offline visits and technical exchanges
3. Build relevant Demo environment to cooperate with sales
4. Training base: Organize partners and internal training

Pre-sale stage

1. Help sales, pre-sales and agents to understand related products (training, videos, manuals, etc.)
2. Assist in analyzing customer needs and verifying customized solutions
3, assist POC test function, performance (remote, on-site)
4. Customer experience
5. Answer questions

Implementation phase

1. Follow up and implement key projects
2. Dig deep for demand and seek business opportunities
3. Conduct special training for customers
4. Track and ensure key projects are implemented according to the plan
5. Track and ensure key projects conform to best practices

After-sale stage

1, VIP customer specific problem analysis
2. In-depth health examination
3. Upgrade the Dr Switchover demonstration
4. Visit the use of VIP customers